Q & A

Powerhouse Apparel supplies high-quality custom team merchandise and apparel, including sports jerseys, apparel, and accessories, through a personalized team locker room shopping experience.

We offer custom jerseys (hockey, soccer, baseball, basketball, football, and more), hoodies, t-shirts, jackets, hats, bags, and other team-branded gear.

Once you contact us to set up a team locker room, we create a online store with your chosen products and customization options for players, parents, and fans.

Orders can be placed by visiting your team’s locker room portal, selecting products, choosing sizes/customization, and completing checkout online.

No minimums on any order apply unless otherwise stated.

Yes — Powerhouse Apparel offers free Canada-wide shipping on orders over a qualifying amount of $250.00.

You can track your order on our Order Tracking page using your Order ID and billing email provided at checkout. You will also receive a tracking email once your item(s) are shipped)

Because our products are customized and printed for each order, returns or exchanges are not accepted unless there is a quality issue, defect, or error on our part (e.g., wrong product shipped). Custom items are usually considered final sale. Please contact our support team to discuss any concerns and review your options.

(Note: Specific returns/exchange details are not currently published on the site — for exact policy and eligibility, contact support.)

If you receive a damaged or incorrect item, contact us within 5 business days with your order number, photos of the issue, and a description of the problem. We will review and work with you on a replacement or solution.